Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them — in the cloud or on-premises.
Almost everyone loves PowerPoint, Excel and Word, but there’s another Office application that should be recognized as a must-have: OneNote. It’s an app for pulling together text, video, audio, and other visual resources to create shareable notebooks full of useful information.
Facebook has numerous built-in features to help small- and medium-sized businesses thrive. But chances are that most business owners are taking advantage of only just a few. With Facebook’s audience reaching 1.8 billion users monthly, it’s vital for your business to leverage the right tools to enhance growth.
There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps.
Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.
When your employees seek your IT security staff’s help to fix their personal computer (PC) problems, it’s often perceived as a productive use of everyone’s time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues.
Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s newest dashboard — that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite.
How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past.
Despite being late to the group chat scene, Microsoft Teams is equipped with a handful of features and impressive integration that set it apart from its competitors. So if you’re already subscribed to Office 365, here’s how you can take Teams to the next level.
In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users.