What’s your role at Simplex-IT and when were you hired?
I was hired in April of 2017 as a Senior Network Engineer.
What’s a typical day like for you at work?
My typical day consists of tackling service and project tickets for our clients. This can involve anything from answering phone calls and replying to e-mails, resetting passwords to troubleshooting printers, or analyzing security threats to setting up a server.