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Employee Spotlight – Kurt Ketcham

What’s your role at Simplex-IT and when were you hired?
I was hired in April of 2017 as a Senior Network Engineer.

What’s a typical day like for you at work?

My typical day consists of tackling service and project tickets for our clients. This can involve anything from answering phone calls and replying to e-mails, resetting passwords to troubleshooting printers, or analyzing security threats to setting up a server.

Simple tricks to boost your productivity

Simple tricks to boost your productivity

When you spend more than eight hours a day staring at a computer screen, it can be easy to lose focus on important tasks. While your device gives you access to some of the most useful applications, an ever-growing number of distractions are vying for your attention.

Office 365 gets a slew of new upgrades

Office 365 gets a slew of new upgrades

There’s a good reason why businesses like Office 365: It’s a feature-rich productivity suite that gets plenty of upgrades throughout the year. Last month, Microsoft announced four new upgrades that will make the cloud platform even more irresistible for small- and medium-sized businesses.

Tips for keeping your mobile devices safe

Tips for keeping your mobile devices safe

Businesses are using mobile devices more than ever to increase productivity and profitability. However, like desktops and laptops, smartphones and tablets are highly vulnerable to hacking, and some employees expose them to threats in ways they may not even be aware of.

How to use Snapchat for your business

How to use Snapchat for your business

A growing number of small- and medium-sized businesses are turning to social media to help facilitate growth. The reasons are obvious, social media is easy-to-use and capable of reaching an enormous amount of users. That being said, you might be missing out on one of the fastest growing platforms available: Snapchat.

The list of Cortana commands you need

The list of Cortana commands you need

If you aren’t using Microsoft’s voice-activated personal assistant, Cortana, you’re missing out on some beneficial, hands-free functionality. Because Cortana is now fully integrated into Windows 10, she can help you launch applications, make dinner reservations, and more.

Are your printers safe?

Are your printers safe?

This is not a question often asked by anyone who has ever used a printer. Given the increasing sophistication of hackers’ capabilities, the discovery that cyber thievery can, in fact, be performed through some popular printer brands hardly comes as a surprise.

Tips for using Outlook more efficiently

Tips for using Outlook more efficiently

Outlook is arguably the best tool that businesses use to manage their email, set up meetings, and coordinate projects. It’s much more than a basic email program and includes features that help you organize your work, contacts, and business communications.

The importance of HTTPS

The importance of HTTPS

Very few internet users understand the meaning of the padlock icon in their web browser’s address bar. It represents HTTPS, a security feature that authenticates websites and protects the information users submit to them. Let’s go over some user-friendly HTTPS best practices to help you surf the web safely.

How to speed up Windows 10 updates

How to speed up Windows 10 updates

Keeping up with Windows 10 updates is absolutely critical if you want the latest features and security fixes on your computers. However, the updates can take hours, especially when a major new feature is being released. Fortunately, there are a few things you can do to speed things up.