Simplex-IT IT Services Overview

Simplex-IT's IT Consulting Services

Providing thorough and flexible IT road maps for small and midsized companies in the Northeast Ohio area.

Every business-minded professional understands the conscept of cost. Small and midsized businesses need to be efficient to be competitive. At Simplex-IT, we deal in efficiency. We provide comprehensive IT Consulting Services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, less cost and more profits.

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Comprehensive IT Support

Computer and network support for Northeast Ohio small and midsized businesses.

Downtime is a profit killer. At Simplex-IT, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Northeast Ohio area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place.

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Stop Dealing with Third-Party Support

Manage your business relationships, not your hardware and software vendors. Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

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Managed IT Services for Small and Medium-sized Businesses

Reduce downtime, increase profitability, and make your technology work for you.

Simplex-IT is dedicated to keeping your technology investment up and running smoothly so you can focus on your business. You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward. Change the way you think about IT with Simplex-IT.

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Remote Monitoring and Maintenance

Proactively prevent network and workstation IT issues with our remote monitoring solution.

We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem. With Simplex-IT’s remote monitoring service, you never have to worry about that again.

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SiMS Backup and Disaster Recovery

Is your data secure? Would it survive a disaster? Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail. The only question is when. With SiMS Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

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Data Recovery and Retrieval

Don't Lose Hope. Simplex-IT has a solution for your data loss issues.

Like every other mechanism, disk drives have an expiration date. When they fail and you didn't have the foresight to backup your data, you don't have to give up. At Simplex-IT we have data recovery solutions that will ensure that you aren't going to lose all your hard work or other vital information. For those that have been the victims of hardware meltdown, and didn't have their data backed up, Simplex-IT have data recovery solutions for all types of hardware.

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At the heart of great teams is great communication

We believe that the heart of productivity is great teamwork, and the heart of great teams is great communication. Productivity today is centered on conversations—sometimes a quick instant message or call, and sometimes a meeting planned in advance including voice, video and content sharing. Office 365 is a world-class productivity service that helps great teams to accomplish great achievements. At the heart of Office 365 Communications is the Skype for Business service connecting your teams with the experience they love, in the Office applications they use every day. With Skype for Business you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing.

Achieve more with a fully integrated communication solution

Our company offers a fully integrated communications solution based on Office 365, our services, and certified hardware to ensure the best experience for your end-users. We help our customers along all the steps of the productivity improvement journey, starting with deployment planning and roll-out, to making sure your teams are up to speed with the new solution and comfortable enough with the new ways of communication. By leveraging our company’s offering, your teams will be able to communicate like never before using Office 365 and Skype for Business.

Skype across Devices

Connect with your team anywhere using our mobile apps across Windows, iOS and AndroidTM, or bring remote participants into meeting spaces of all sizes with Skype for Business Room Systems.

Complete Meeting Solution

Work like you are all in one room, even when you are not. From collaborative team sessions to large broadcasts or dialing into a conference using your phone, Skype for Business is designed for all your meeting needs.

Modern Voice with Cloud PBX

Make, receive, and transfer business calls in the office, at home, or on the road using phone, PC, and mobile. Increase agility and consolidate management with voice services in Office 365.

Security, Control and Compliance

Get end-to-end security, control and compliance that span from the user to the enterprise. All powered by the on-demand scale and manageability of Office 365.

Skype for Business voice

Our integrated communications offering helps you take advantage of the following services and capabilities of Office 365 and Skype for Business:

  • Anywhere access – ability to make and receive business calls in the office, at home, or on the road, using your business number on your smartphone, tablet, PC, or desk phone.
  • PSTN Conferencing – provides the flexibility to dial in to a meeting from a traditional phone, in addition to the existing ability to join a meeting with a single click on your PC or mobile device.
  • Skype Meeting Broadcast – makes it easier than ever to produce large virtual meetings for up to 10,000 meeting attendees, who can join from virtually any browser or device (see it in action). Now Skype for Business truly is a single platform for every type of meeting.
  • Cloud PBX – enables companies to eliminate separate PBX systems and transition to the cloud with Office 365 as the center of communications management.
  • PSTN Calling – ability to subscribe to Microsoft managed calling plans and phone numbers.
  • Skype connectivity - Connect, communicate, and collaborate with colleagues, consumers, other businesses, and friends and family—anyone who uses Skype—with both voice and HD video.

Meeting Solutions for Northeast Ohio Businesses

The prevalence of mobile computing demands that companies like yours have a solution to conduct meetings when members of your team are out of the office.

In order to keep their teams connected, many companies are learning to lean heavily on various conferencing solutions. In today's marketplace, mobility is essential. Instituting a streamlined conferencing solution can keep you and your staff on the same page which helps maintain team continuity. Simplex-IT is your one-stop-shop for all your information technology needs.

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BYOD: The Future of Business Computing

Take advantage of a new frontier in business computing with Simplex-IT's Mobile Device Management solution.

It is no secret that the higher degree of access that your employees can enjoy while they're on the go, the more work they can get done. The correlation between the two has led to a substantial increase in the amount of businesses that are adopting a strategy for integrating mobile devices into their IT deployment. Enterprises first began the practice of issuing Blackberries to their exempt employees in the mid-2000s, and since then, the features of mobile devices have rapidly been developed into interfaces.

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What is VirtualTone?

Providing businesses with comprehensive hosted communications solutions.

VirtualTone is a company that specializes in communication technology solutions. No matter how large or small your business is, VirtualTone has a phone solution designed just for you. With a VirtualTone solution, you don't just get a new phone, you get a brand new communication experience that is sure to transform your company. VirtualTone solutions also come with customized installation and more.

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Expect More from Your Phone System

Simple, Flexible, and Cost Effective; VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Simplex-IT can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

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Sophos Security Solutions - World Class Security for Business

The Sophos security apparatus provides organizations with solutions for many of their mission-critical security concerns.

In today's business environment, being able to secure your organization's information and infrastructure is a crucial variable in maintaining the level of company productivity necessary to achieve growth. With Sophos Security solutions offered through Simplex-IT, you can keep your users, network, and computing infrastructure secure from threats present all over the Internet.

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Surveillance Systems Installed by the Pros

Our security consultation and installation experts give you the best surveillance system possible for your business.

Sure, you could just buy cheap security cameras, point it at your front door and hook it up to your laptop, but do you really want to leave the security of your entire organization up to one low resolution camera that you found on sale? You run a professional company; you deserve a professional security system. We can design and install a surveillance system for your business that will meet your security needs and put eyes on every corner of your property.

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Network Security - Network Monitoring and Proactive Maintenance

How Secure is your Network? Are you at risk? It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues. From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day. We can help you by reviewing your company's needs and finding a solution that works best for your business.

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Improve Productivity with Content Filtering

Protect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need. With Simplex-IT's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

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Cloud IT Solutions for Northeast Ohio Small Businesses

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and IT management overhead.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office. With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.

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Hosted Server and Infrastructure

Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.

Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses. Our data center provides secure, reliable access to your servers. Forget about security patches, software updates, and hardware management. The Simplex-IT cloud environment is very scalable, giving you the resources your business requires.

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Move Your Company's Hardware to the Cloud

Get the most out of your company's computing resources by consolidating your hardware.

With all information technology professionals searching for ways to help their organizations cut costs and improve efficiency, most professional institutions have started moving sections of their business computing to the cloud. By virtualizing your company's computing infrastructure, Simplex-IT technicians are routinely able to substantially cut your enterprise's energy and maintenance costs.

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Dropbox Storage for Business - Secure File Sharing with Your Business in Mind

Dropbox for Business presents a safe and affordable data storage solution for organizations looking to utilize a cloud file sharing .

Having the ability to share information is one of the most essential variables to a successful workflow. After all, to keep your business operations running smoothly, you need your employees to work efficiently. The world's most trusted file sharing interface, Dropbox, has begun to expand its business to include an offering for yours. The data will be ready to access anywhere.

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Subcategories

Managed IT Services
Data Services
Business Communication
IT Security Services
Cloud Computing Services
Software Services
Hardware Services
Simplex - PM
Simplex - DBA

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