Managed IT Support & Services

Enhance your team’s work with IT that supports the success of your organization

INCREASED PRODUCTIVITY

EMPLOYEE TRAINING & RESOURCES

PERSONALIZED SERVICE

The status quo of managed IT services just isn't good enough.

Without a clear IT plan and transparent processes,
your organization can get stuck.

Wasted Time

How long were you on hold trying to get IT support from your provider? No one wants to jump through hoops to get a little help.

Disempowered Employees

Without proper training, guidance and personal support, your team may not be utilizing IT to maximize productivity. Don't limit your employees' performance.

Lack of Clarity

Have you ever been surprised by unexpected bills and IT purchases? Lack of clear, transparent IT processes can amount to huge financial impact. Don't be left in the dark.

You are more than a ticket number
and you deserve better than the status quo.

Your organization is important and deserves
IT that improves the bottom line.

Simplex-IT will be a true partner to help you improve your bottom line through IT.

We specialize in providing Managed IT Services in a variety of functions

Cybersecurity: Avoid security risks with layered security measures such as end- point protection, firewall monitoring, multi-factor authentication.

Disaster Planning & Recovery: Stay up consistently with design, implementation and oversight of proactive plans to ensure business continuity.

Cloud Services: Increase agility and productivity through data protection, implementation & management configuration for Microsoft 365, AWS or Azure.

Employee Training: Improve employee output through training and education on cyber security, productivity software, business operations and more through customized in-person or virtual offerings.

Server Support: Keep your most expensive hardware safe, secure and up- to-date with performance, availability, security management.

Data Backup Solutions: The last line of defense is a good backup. Implemented solutions to ensure safe, secure backups in multiple locations.

Virtual CIO: Enhance collaboration between IT and organizational operations through integrated processes, increased communication and strategic guidance.

Helpdesk: Empower your employees through robust and accessible help desk resources. Call, email, or submit a ticket to get the type of help you need, when you need it.

Got something else in mind?

Give us a call and we'll help identify gaps in your IT we can fill.

Simplex-IT Mananged IT Services Seminar

We care about the success of your organization.

We can take on the heavy lifting.

Assess Your IT

We'll spend time with your team to understand your overall goals, identify vulnerabilities and opportunities in your current IT program. Your assessment results will pave the way for your custom IT plan. We're not just here to plug in a few cables. We aim to help you optimize your IT to fully support and grow your organizational operations.

Implement Your Plan

Your custom plan will include a detailed presentation of our assessment findings and recommendations for implementing IT at your organization. Then we'll get to work putting your new strategy in place. Rest easy with a plan that's tailored for you.

Maximize Your Technology

When it comes to your IT, we're here to make sure you're covered for the long haul. Through both immediate and proactive ongoing support, communication, and strategic guidance, we'll be sure to set your organization up for longterm success.

Simplex-IT Employee at desk

We understand when you run an organization, you can't afford IT failures.

Here's what you need to improve your bottom line with IT:

Proactive IT Plans

Simplex-IT will actively look for opportunities to improve your bottom line through the use of technology. Whether employee productivity, better client communications, or opportunities to modernize your tech stack, we will always be on the lookout for innovative ways to support you.

Increased Transparency

No one benefits when you're in the dark about your IT infrastructure. Through quarterly business reviews, consistent communication, and recommended budget roadmaps, you'll be in the know every step of the way.

Robust Training

We want your team to be superstars. From training in public speaking to cyber security to Excel pivot tables, you can empower your team to do their best work.

Exceptional Customer Support

There's no question too small for our expert service desk. Whether you want to contact us via phone, email or submitting a ticket- we'll meet you where you're at. We believe you shouldn't have to deal with a surly IT person. Our technicians are good people and here to help answer questions at any level.

We're in your corner.

Build strong, healthy IT programs to improve your bottom line.

Simplex-IT employee working in server room.

Constantly jumping through hoops trying to manage your IT provider is costly. Your team feels disempowered and you can't focus on the crucial work you need to be doing.

We can help.

You deserve more than just the status quo. You deserve a true IT partner that ensures your technology enhances the work of your team. We understand how frustrating it is when you're forgotten about by your IT provider, which is why we've dedicated our lives to building clear, understandable processes led by a team who cares about your success. We're dedicated to delivering you the best IT services that support the success of your organization.

With a true IT partner, you can rest easy knowing your IT is running smoothly without surprises. Employees are happier, and you'll deliver work to clients with ease. We're not just here for you at renewal time- we're your partner through and through.

Stop spending extra time managing a frustrating IT vendor relationship. Instead let us partner with you to leverage strategic, proactive IT with exceptional customer service for your organization.

What our clients are saying.

"I would recommend Simplex-IT as a very viable choice"

In truth, I have worked with one other IT firm that was also very good. I cannot honestly say that Simplex-IT does this or that better than they did, but I can honestly say that working with Simplex-IT, as our relationship has developed and grown, has been very good for us. I think the greatest asset an IT firm can provide to a small organization (such as ours) is availability and advice and a willingness to treat us as if we were huge, and Simplex-IT does that. I would recommend Simplex-IT as a very viable choice and I believe they will be satisfied.

- Reverend Michael M.

"They are great people to work with!"

“Simplex-IT solves my issues and explains to me in laymen terms what had happened, or what they had to do to fix the problem. I like reporting a problem via email and yet if I really need someone I can pick up the phone. The flexibility to be able to use O365 from anywhere has been a big benefit for us. If anyone is on the fence about choosing Simplex-IT as their IT firm, the only thing I have to say is why are you on the fence???? Simplex-IT is informative on purchasing new computers or programs needed for our business. They are great people to work with!"

- Lorna M.


AWARDS AND RECOGNITION

Simplex-IT Awards graphic

We're proud to partner with the best
businesses in the industry.

Microsoft datto SOPHOS Barracuda Brains Partner logos
  • Enjoy Stress Free IT

  • Rest Easy with Robust Security

  • Crush Your Competition

  • Enjoy Stress Free IT

  • Maximize Productivity

  • Empowered Employees

With a killer IT plan, your new future awaits.

Sleep soundly knowing you've got a partner watching your back.
All the time.

Break out of the IT status quo.

Let us take on the heavy lifting and deliver proactive IT services to enhance the success of your organization.

Schedule a Free Consultation

Please click on the day you would like to schedule a call, and choose a time that works best for you!