Simplex-IT is a Managed Service Provider located in Stow, Ohio. This is a new position, due to the growth we’re experiencing. We’re looking for an entry level Microsoft IT Engineer (Level I).
What will YOU do?
The responsibilities will include:
- Direct support of end users, both remotely and on site
- Systems implementations, maintenance, and upgrades
- 1st level ticket resolution
- Troubleshoot and manage backups
- Solve and implement user requests
- Anti-virus, malware, and security roles
- Active Directory administration
- Office 365 and/or Exchange Administration
At Simplex-IT you will feel confident in your role, appreciated, and will be on the right track toward a more rewarding career. Simplex-IT considers our employees key to our business success, so you will be well led, well managed, and offered challenging and diverse work. Simplex-IT considers your technical expertise paramount to your performance, and accordingly supports training and certifications appropriate to the field. Further, Simplex-IT will reward you with additional bonuses and/or salary upon achieving certain certifications. Reliable transportation is required.
Who are YOU?
You are starting out your career (or have a year or two) as an IT Engineer with the education and/or commercial or Government experience. You would be considered collaborative, with the ability to deliver wow service! You are professional, self-motivated, and hardworking problem solver. We desire an individual who enjoys innovation and creativity and can deliver. You should have a willingness to further develop yourself. You have a skilled eye for detail, and well laid out approach to achieve a job well done. You need to be compassionate and able to listen to the user's issues, sympathetic to the problems, and have a strong desire to help people. You would also be expected to undertake whatever is necessary in the successful delivery of the team promises, projects, and client expectations.
Who are WE?
Simplex-IT is a Microsoft focused Managed Service Provider based in Stow, Ohio. We are a people focused, flexible small to medium sized company with a 'can do' attitude. Simplex-IT provides managed services and cloud solutions to both businesses and government. Simplex-IT spends a lot of time and effort specializing in our services and expertise and have been recognized both locally and nationally several times over, most recently as a Weatherhead 100 "Upstart" and an “MSPMentor 501 MSP”. Simplex-IT currently has a range of excellent staff, guided by great management; delivering superior solutions to first rate clients. Simplex-IT now wishes to have an additional grade A player join our ranks, and improve in our delivery.
We are interested in a great addition to our team!
For all positions, we offer
- Interesting and challenging work that will challenge you
- Paid sick leave and vacation
- Strong leadership and supportive management
- Generous remuneration and rewards
- 401(k) with employer matching
- Opportunities for career growth
- Flexible hours
- Mutual trust and minimal micromanagement within a friendly consultative team environment
Salary is $25k-$35k plus bonus, including certification incentives
Send your resume with requirements and a pithy limerick to: HR@Simplex-IT.com