Greetings from Simplex-IT!
My name is Jeff and I have been a member of the Simplex-IT family for almost 8 years now. I was first brought on as an intern straight out of college. During my time with Simplex-IT I have grown through hard work and dedication into many new positions. I have recently been given the opportunity to perform the role of Service Department Manager.
My primary responsibilities include the oversight of our day to day operations in the Service Department. Along with overseeing operations, I have been blessed with several great team members. My team is a group of highly skilled technicians whose daily focus is providing you with the best experience possible.
My team and I share one vision, and that vision is to WOW you! Technical issues are usually unexpected and inconvenient. That is why making sure you know we have your back is our primary focus. We are here to listen to your issue, assure you the issue will be resolved, then take the appropriate steps to make it happen in a timely manner. When you hang up the phone, we want you to do so with a smile on your face!
At the end of the day you are a part of the Simplex-IT family and we are happy to serve you!
Service Department Manager