Cost-effective pro-active problem solver

Managing our email on multiple devices and knowing it’s all in sync properly has been a valuable benefit. Our previous email provider had a server, which always created sync’ing issues. Simplex-IT has quick and efficient customer service. Whether it’s a little issue or a major problem, they have a relatively quick response and resolution time. Simplex-IT is a cost-effective pro-active problem solver. Prior to having an agreement with them, we used a local company on an “as needed” basis. When Simplex-IT originally quoted me a monthly service agreement and fee, I was questioning if we even needed that type of service – only because we never had an ongoing relationship with another IT company. As a marketing consulting firm, our connectivity, networking, and e-mail access is critical to our day-to-day operations. After several years, this is now an expense I would never even consider eliminating. Some months we don’t use them at all, but when we need them, the service far outweighs the expense.

Jayni S.