A Staff Engineer was doubling as our IT tech and losing out on billable time.

A Staff Engineer was doubling as our IT tech and losing out on billable time.

I just like the idea of being able to call and rely on somebody that knows what they’re doing and can get it done and not having to spend hours on the computer trying to find the solution. When the phone call goes into these guys, it gets done right away not hours or days later. There is a response normally in less than an hour. It is a pleasure to be able to call Sam or Cary, whom I have come to know more as friends than a client basis…very responsive, very professional, the problem is never not being taken care of. It’s always done and in a very timely manner. A phone call is it. It’s taken care of.

Roger K.