Your prices were extremely reasonable and you seemed willing to work with me as the in-house IT person. I'm one of those people who want to know 'how' and 'why' and Bob and Sam have been more than helpful for me and they explain everything in as much detail as I ask them for. I send these guys an email and figure they'll get to it sometime that day, and usually within 20 minutes to half an hour, I've got some sort of response. Time is the biggest thing and I know if I send it to them, it's going to get done. Bob and Sam, in addition to being really knowledgeable, are genuinely nice guys and that makes it easy to work with them.