Testimonials

Simplex-IT steps in when needed

Simplex-IT steps in when needed

As an IT administrator here at our company I wear many different hats. Simplex-IT fills the knowledge gaps for me, and has helped us greatly on numerous occasions.


I can’t do it without them!

I can’t do it without them!

It’s refreshing to be able to talk to someone that knows more than I do. Their business suggestions have been spot on. It’s clear that they live this stuff. I couldn’t run my IT department without them.


After we lost our computer expert, we enlisted the help of Simplex-IT

After we lost our computer expert, we enlisted the help of Simplex-IT

Simplex-IT replaced our full time IT personnel at a much lower cost, saving the company money. Jim has coined the phrase ‘Simpler-IT’ to reiterate how he feels about Simplex-IT and our service. “You guys …have really done a great job for us during a time when we just can’t worry about ...Read More


Just what you want and need

Just what you want and need

We had to do a major upgrade to our servers. Simplex-IT laid everything out in a straight forward easy to understand plan for everyone to understand. Installation and the switch over to the new system was with minimal down time to our users. We have 33 users and the biggest benefit for us with Office ...Read More


Great partner, helped us achieve our goals

Great partner, helped us achieve our goals

We treasure our professional relationships and appreciate how you’ve worked with us to accomplish our IT goals.


Creative solutions and out of the box thinking

Creative solutions and out of the box thinking

The ease of Office 365 administration is a huge benefit to our company. The ability to centrally manage all of our user accounts, Skype and Exchange management, and Office installations from any location is invaluable. Simplex-IT excels at thinking “outside the box”. Your team has come up with ...Read More


Long time client appreciates versatility and resourceful solutions

I have utilized Simplex IT’s service for the last seven years for all of our IT needs. Their response to problems is fast and efficient with the least interruption to our day-to-day business. Simplex IT offers a creative approach in meeting needs of any company; no matter the size, industry or challenge. ...Read More


Common sense answers without the hype

Common sense answers without the hype

The switch to office 365 has allowed us complete portability on email and document handling. I no longer have separate mail folders for my laptop and office work station. Whatever I do on the road is automatically synced and that is a huge time and error saver. Simplex-IT has the expertise of a big ...Read More


Great people to work with

Simplex-IT solves my issues and explains to me in laymen terms what had happened, or what they had to do to fix the problem. I like the new reporting of a problem via email and yet if I really need someone I can pick up the phone, and call Michelle to get help right away, or find out how long it will ...Read More


Cost-effective pro-active problem solver

Managing our email on multiple devices and knowing it’s all in sync properly has been a valuable benefit. Our previous email provider had a server, which always created sync’ing issues. Simplex-IT has quick and efficient customer service. Whether it’s a little issue or a major problem, they have ...Read More


They take the time to understand your business needs

The biggest benefit to O365 is not having to worry about the mail server going down, it is Microsoft’s problem not mine. In addition, the staff has the option of storing files they are working on in the office in the cloud and then they are able to access them from anywhere else and continue working ...Read More


Quick response time

Quick response time

Simplex-IT treats you like you are the most important client they have, and they are very knowledgeable about wide range of solutions. Their response time in correcting issues is better than other IT firms we’ve worked with in the past. The biggest benefit we’ve found to Office 365 is that we all ...Read More


We feel important to Simplex-IT

We feel important to Simplex-IT

Two of the biggest benefits we’ve experienced since working with Simplex-IT is that all of the staff are on the same page when it comes to O365 software AND the accessibility to documents/emails, etc., when not in the office; and secondly, O365 appears to be budget friendly in terms of expense ...Read More


Simplex-IT listens to our needs

Simplex-IT listens to our needs

Simplex-IT made switching vendors an ease for us. They were able to provide Search Masters with an IT solution that was timely and competitively priced. Most importantly, the entire Simplex-IT staff has been personable and friendly. Our company, like many other small businesses, is concerned with keeping ...Read More


A Staff Engineer was doubling as our IT tech and losing out on billable time.

A Staff Engineer was doubling as our IT tech and losing out on billable time.

I just like the idea of being able to call and rely on somebody that knows what they’re doing and can get it done and not having to spend hours on the computer trying to find the solution. When the phone call goes into these guys, it gets done right away not hours or days later. There is a response ...Read More


We wanted to replace our current Managed Services provider.

Your prices were extremely reasonable and you seemed willing to work with me as the in-house IT person. I'm one of those people who want to know 'how' and 'why' and Bob and Sam have been more than helpful for me and they explain everything in as much detail as I ask them for. I send these guys an email ...Read More


The Time Invested in the Security Audit was Valuable

The Time Invested in the Security Audit was Valuable

Simplex-IT does a much better job of helping us “non-IT folks” understand the issues involved and potential solutions available than the other guys. Simplex-IT comes up with multiple options for an issue rather than just dictate a solution they like or are comfortable with based on previous experience. ...Read More


The Policy and Procedure Workshop got the ball rolling for me on the topic. I think I have a foundation now from where to continue this and deploy/write the documents. I recommend this workshop to anyone looking to get the “first step” done. The big picture is more clear to me now.


Christian Healthcare Ministries


Csilla S.

The Policy and Procedure Workshop brought up issues and items to cover with HR, IT and management in a proactive, highly relevant and ongoing manner. How much better to have an evaluation plan in place in case of heaven forbid a fire at a school, home, or business. Why wait until during or after ...Read More


NORMLS


Anne S.

Bob is straightforward and generous with his knowledge. He presents complicated topics in a manner that many can appreciate. I will definitely recommend this workshop to everyone. The need is ample, vulnerabilities abound and companies need intentional policies and procedures to protect themselves. ...Read More


Education on where we are with security, what areas need to be addressed and help with starting a policy and procedure. It gave me more questions to ask where we want to go with all of this information and where are we more vulnerable. I’d recommend this workshop for sure. For our small company, ...Read More


Jeff S.

This workshop made me think of vulnerabilities to my organization. Every company needs to be thinking of and addressing this topic. I realized we need to have a more robust policy and set of procedures.


Eric J.

The workshop exceeded my expectations and I’d recommend it to anyone wanting to learn how to start implementing good IT policies and procedures. I took away valuable information on tracking not just equipment but outside accounts as well.


Panzica


The Policy & Procedure workshop met my expectations and addressed my questions and concerns relative to my companies IT systems and security

I would recommend this workshop to anyone who is looking for guidance for these IT related challenges. This workshop reaffirmed ...Read More


Frank G.

Excellent program, very enlightening!


Now I can relax when I’m on vacation

Being the only I.T. person at Accurate, I was looking for a company to help us out with our computer systems. Bob and his group at Simplex-IT have done just that. They've helped us get our systems up to snuff, including hardware upgrades, ...Read More


Howard P.

I wanted to learn more about framework for IT Policies

Bob led that also provided nice takeaways. I would like to send the HR department and the folks that assess risk at my organization to the next workshop.


Good overview for stressing the need and value of Wireless Internet Service Provider (WISP)