Your Tech Updates Your Tech Updates

Which Ransomware Payment Option is Best? (Hint: None)

Picture this: Your business gets hit by a ransomware attack, and your valuable data is locked away by cyber criminals demanding a huge ransom fee. You can’t afford to pay it. But there’s a twist – just like those “buy now, pay later” schemes, some ransomware gangs are offering victims payment extension options.

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Your Tech Updates Your Tech Updates

Don’t Think Your Business Is A Target? Think Again

You might think that cyber criminals are only interested in large companies or those with huge financial assets. After all, that’s where the big bucks are, right? Think again. Recent reports have shown that cyber criminals are casting their nets wide, targeting businesses of all sizes, from mom-and-pop stores to global enterprises.

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Cassie Riebau Cassie Riebau

Beware of Tech Support Scams: Protecting Yourself from Fraudulent Calls

In today's digital age, receiving a call from a supposed computer technician claiming to be affiliated with reputable companies like Microsoft or your internet service provider is not uncommon. These scammers often assert that your computer is infected with viruses or malware, insisting on either remote access or the purchase of new software to resolve the alleged issues.

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Your Tech Updates Your Tech Updates

This New Search Feature in Edge is a Revolution

Microsoft’s at it again, presenting us with new features week after week. This time it’s all about making our online searches smarter and more efficient in the Edge browser. If you’ve been on the fence about switching to it, this might just be the push you need.

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Cassie Riebau Cassie Riebau

Safeguarding Your Small Business: A Beginner’s Guide to Cybersecurity

In today's digital age, cybercriminals pose a threat to businesses of all sizes. Small businesses need to be vigilant about cybersecurity to protect their sensitive information. Implementing some basic cybersecurity practices can go a long way in fortifying your business against potential cyber-attacks.

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Your Tech Updates Your Tech Updates

Microsoft Wants You to Pay for Updates

Microsoft has announced that starting on October 14, 2025, they will no longer provide free support and security updates for Windows 10. While the idea of paying for updates might raise some eyebrows, let’s put this into perspective. By 2025, Windows 10 will be a decade old…

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General Technology, Article3 Sarah Brown General Technology, Article3 Sarah Brown

Your Router Explained!

Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. It's like a central hub that manages the flow of information between your devices and the internet.

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Jessie Buser Jessie Buser

A Day in the Life of a Client Experience Coordinator  

As the Client Experience Coordinator at Simplex-IT, my role involves ensuring our clients receive exceptional customer service as well as serving as their voice within our company. In this post, I will dive into a typical day in my shoes, which will hopefully shed light on the basics of what I do to add value for both clients and our team.

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Cassie Riebau Cassie Riebau

Unveiling the Top 10 Most Viewed Videos of 2023

Throughout 2023, we strived not only to answer questions from our clients, but also to provide real-time updates on major cybersecurity incidents. As the year draws to a close, here are the top 10 most viewed videos of 2023, each one aimed at unraveling complexities and empowering our audience with knowledge:

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Cassie Riebau Cassie Riebau

Simplex-IT’s Best Moments of 2023: A Year of Milestones and Fun

As we bid farewell to 2023, it's time to take a stroll down memory lane and reminisce about the fantastic year Simplex-IT had. From celebrating milestones to launching innovative projects and winning prestigious awards, it's been a year filled with achievements and memorable moments.

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Your Tech Updates Your Tech Updates

You’re Not Imagining it, Video Calls ARE Stressful

You know that feeling when you’ve spent way too much time in virtual meetings, and you’d trade your favorite coffee mug for some real face-to-face interaction? That’s called Zoom fatigue. It turns out there’s scientific evidence to back up what we’ve all been feeling.

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Your Tech Updates Your Tech Updates

Unwrap the Gift of Knowledge: 5 Free AI Courses by Microsoft

Happy holidays! With the holiday season in full swing, you should be enjoying some well-deserved downtime. But what if we told you that you could make the most of your few days off from your business and prepare to seize the AI opportunity in 2024?

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Article3, Managed Services Bob Coppedge Article3, Managed Services Bob Coppedge

What The Heck is a TSP?

I’m glad to hear that other industries are getting into the three-letter acronym (aka TLA) world. A TSP can be a teaspoon. Or it can be a Thrift Savings Plan. Or Trisodium Phosphate. Or Travel Service Provider. But for this blog, we’re sticking with IT. The term stands for “Technology Service Provider”.

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