Whether you’re facing a critical server failure in the middle of the night, during a business day or on weekends, our emergency support team is always ready to take your emails, tickets, and calls to resolve your problems. 24 hours a day, 7 days a week, 365 days a year.
We don’t hire any random IT staff just because they can install computer programs. Our team is made up of certified technicians who have years of hands-on experience in the technology industry. They live and breathe this stuff. But perhaps more importantly, they are genuinely nice folks. You won't find any condescending undertones here, and you won't dread calling us. Our techs are just plain nice! (Oh, and super smart too!)
You have our word that there will be no hidden fees in our service agreements. We’re totally upfront about pricing, and you’ll know exactly what you’re paying and getting for your money. Plus, we are the only MSP in the area that doesn't force you into a long term contract. All agreements are 30 day out. We nurture our relationships, not our fine print and asterisks in contracts.
If for any reason you’re not satisfied with our services, we’ll do whatever it takes to fix your issues and make things right for you at no additional charge. If you decide to leave (and we certainly hope you don't) we play nice with your new MSP to ensure a smooth transition.
That’s fine! Choosing the right IT service provider is a long-term commitment, and it is only sensible that you think through your options carefully. But in the meantime, we’d like to send you a FREE copy of our report: What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant.
This guide will arm you with 21 smart questions to ask any IT consultant before giving them access to your company’s network and computers. Best of all, it won’t cost you a dime, and we promise we won’t bother you with annoying sales calls either.
Don’t delay -- download your FREE copy today!
Simplex-IT was established in 2007 with the aim of helping small- and medium-sized businesses in Northeast Ohio get the most from their IT investments. We do this by taking care of your technology, so you can concentrate on what matters most -- running and growing your business.
We offer an unmatched level of IT expertise, designing and implementing technology services that help you achieve your business objectives and goals. With us as your partner, you’ll never have to worry about the expense of repairing computer issues or server failures again -- we’ll manage and maintain your technology for an affordable monthly fee.