Learning Center: Articles & Blogs

Can I eliminate risk? Not really. There's always going to be some inherent risk in everything we do. But there are different responses that you can take to reduce that risk. For instance, you can mitigate the risk by putting appropriate controls and safeguards in place to decrease the impact of that risk.

You can submit a support ticket in a number of different ways, give a call, send an email, use our portal. However you decide to submit it, we handle them all with the same process.

SIEM, or Security Information and Event Management, is a platform that collects and stores all the logs from various sources, including firewalls, servers, endpoints, and cloud platforms, in one centralized location. This allows security teams to monitor and analyze all the logs in one place, making it easier to detect any anomalies or potential security breaches.

BI stands for “Business Intelligence”. Like all acronyms in IT, the definition varies. But I like this definition: BI is a collection of software that allows organizations to analyze existing data and receive meaningful results.

In today's digital age, businesses and individuals face a growing threat of cyber-attacks, data breaches, and other types of cyber incidents. These incidents can cause significant financial and reputational harm to those affected. Cyber insurance is a type of insurance designed to protect against these risks.

Artificial Intelligence has been a topic of conversation in the tech industry for a while now. There’s been a lot of conversation around AI taking people’s jobs, increasing security concerns, and much more. Not to mention, it seems like there’s a TON of new technology coming to the market touting their AI capabilities.

CMMC stands for Cybersecurity Maturity Model Certification. CMMC requires buy-in from leadership and management, collaboration from all business leaders, and adoption from the overall staff.

If you're a business owner looking to partner with an IT provider, there are a few important questions you need to ask before signing up. In this blog, we'll explore five crucial questions that will help you find the right IT partner for your business.

Are you a business owner or manager looking to select a reputable IT provider but not sure where to start? Well, you're not alone! In today's world, technology plays a crucial role in running a successful business. In this blog, we will discuss some key factors you should consider when selecting a reputable IT provider.

Let’s think about a scenario – hackers accessed your network and deployed ransomware. Or there was a crazy weather event and now your main location is non-functional. Is your team prepared if something were to happen? Do they know where those procedures are, what to do, what questions to ask.

Remember an MSP is essentially an extension of your company, your partner, one that’s going to monitor and manage your entire IT environment on an ongoing basis. If that’s not what you’re looking for, there are plenty of other options for you before you hire your own internal IT.

Security awareness training is a critical component of any organization's security strategy. It involves training employees on common security risks and how to recognize and avoid them. This includes identifying phishing emails, scam calls, and text messages, as well as learning how to follow electronic funds transfer procedures and more!

How can IT create value for your organization? This question is tougher than it sounds. The simple answer is “try running your organization without IT”. But that’s lazy. Here are 6 ways that IT can bring value to most organizations. Of course, your mileage may vary.

As technology continues to advance, businesses of all sizes rely on their IT to support their success. With this growing reliance on technology comes the need for expert IT support, leading many businesses to turn to IT Managed Service Providers (MSPs). However, not all MSPs are created equal, and choosing the wrong one can be a costly mistake.

Identify malicious emails using the SLAM method – Sender, Links, Attachments, and Message. One of the biggest elements of any scam is urgency. The goal of any scammer is to get you to respond quickly, without enough time to think through the problem or to consult someone else.

Ok, you got hacked, now what? Ok, first of all, got a cyber response plan? Use it. If you don't? Then if you have cyber insurance, contact your insurance people. If you're not sure, contact your IT support folks. But don't start "fixing the problem”.

Does your organization have an unsupported version of Exchange (2013 or older), or you’re not keeping up with patching? If so, you might be looking at some problems delivering emails to MS 365 in the near future.

We’ve all heard “Virus Alert” by Weird Al. Just me? Never mind. The important take away from the song is this: malware and other viruses can be scary. But how does it get from the attacker onto your computer, and from there, how does it spread through your company?

Backing up data is a critical process for any business to ensure the continuity of its operations in the event of a disaster. The frequency of backups, however, depends on several factors that are unique to each organization.

A Virtual CIO (Chief Information Officer) is a third-party consultant who provides strategic IT guidance to organizations on a part-time or project basis. As the title suggests, a Virtual CIO performs many of the same functions as a traditional, in-house CIO, but without being a full-time employee.

AI can be used in manufacturing in many ways to improve efficiency, quality, and productivity. A few examples include: Predictive Maintenance, Quality Control, Supply Chain Optimization, Production Optimization, and Robotics and Automation to name a few.

To tackle this topic, we're going to break the managed service providers (MSP for short) into three tiers. Simplex-IT generally falls somewhere in the mid to high range. We'll never be the cheapest option, but we're usually not the most expensive either.

At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.

At the end of 2022 artificial intelligence entered the mainstream with tools like ChatGPT, DALL E, and more, becoming wildly popular. As with any tool, they can be a powerful force for positive change in the world, but in the wrong hands they could cause harm. So how is AI technology empowering hackers?

In today’s fast-paced work environment, it’s not uncommon to receive messages and emails from colleagues and superiors requesting assistance or information. However, with the rise of cyber threats, it’s important to take a moment to pause and think before reacting to these messages, especially when they involve financial transactions or sensitive information.

In today’s digital age, businesses heavily rely on cloud solutions to store and manage their data. While cloud technology has proven to be highly convenient and efficient, it also comes with some risks. One of the most common sources of data breaches is the misconfiguration of cloud solutions.

Attention all Microsoft Outlook users! A new vulnerability has been revealed, and it's a pretty scary one. Essentially, a malicious entity can send an email to a user without any action on their part, and potentially obtain their password. Considering how much sensitive information is shared via email, this is a major concern.

I just stole a laptop and took out the hard drive. I now have access to everything on it, regardless of the password used to log on. Just attach it to another computer, and I've got everything. Unless it's encrypted. Data encryption is the process of encoding data stored on your laptop so that it can only be accessed by an authorized user.

In recent times, we have witnessed a significant banking collapse, including the downfall of Silicon Valley Bank, which has created chaos and confusion in the financial industry. As businesses and individuals attempt to navigate this unprecedented situation, it is essential to remember that scammers often take advantage of such events.

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, as well as provide access to restricted networks and websites.