How do your team really feel about using AI at work? Are they excited? Nervous? Maybe a bit of both?A new study has revealed just how widespread AI has become in the workplace. And how mixed people’s feelings still are about it. 

When people hear terms like firmware and software, it’s easy to assume they’re pretty much the same thing. After all, they both involve technology running behind the scenes. But while they sound similar, they serve very different purposes in your devices.

Welcome to Simplex-IT’s 2025 year in review! This year was packed with achievements, growth, and exciting milestones. From new partnerships and certifications to events and team expansions, we’ve got a lot to celebrate. Let’s dive in!

How much time do you waste sorting through emails every day, trying to figure out what really needs your attention? If you’re like most business owners, the answer is probably “too much”. Between customer queries, supplier updates, internal messages, and the occasional bit of junk, your inbox can feel overwhelming.

 Hello everyone, this is Bob Coppedge, CEO of your favorite MSP, Simplex-IT. Today, I want to talk about something that's been annoying me for some time in our industry - the never-ending rebranding of the term "MSP."

Language barriers have always limited what we can get out of online content. Training videos, webinars, or product launches are only useful if you understand the language they’re in. But that could soon change.

If you’ve ever used a computer, smartphone, or tablet - and let’s face it, you have - you’ve used software. And even if you don’t consider yourself much of a tech person, you’re interacting with software pretty much every day. But what actually is software?

What if we told you that most of the cyberattacks happening right now aren’t being run by people at all, but by artificial intelligence? That’s the reality of where we are today. According to new research, 80% of ransomware attacks are now powered by AI. That’s four out of every five.

Outsourcing IT sounds pretty appealing on paper. You get expert support, you don’t have to manage the tech yourself, and often, it looks like you’re saving money compared to building a full in-house team. And honestly, for a lot of businesses, outsourcing IT is a smart move.

How much do you want AI to remember about you? That’s the question Microsoft’s beginning to answer with a big new update to Copilot. Up until now, Copilot has been useful for quick tasks. Summarizing text, drafting emails, or answering questions. But it doesn’t really hold onto much about you.

Broadband is high-speed internet. It’s the way data travels to your home or business, allowing you to stream movies, play games, download files, or hop on video calls without constant buffering or delays.

When you download a new app for work, how sure are you that it’s really the genuine thing? A new wave of cyberattacks is making that question more important than ever. Hackers are creating fake versions of popular apps. Things like WhatsApp, Chrome, and even secure messaging platforms such as Signal or Telegram.

Outsourcing your IT can be a game changer for your business. It saves time, gives you access to experts, and takes a lot of technical pressure off your team. But there are stories out there about hidden fees, slow responses, or just not getting the support you expected. Here’s the good news:

Before we talk about the firewall, let’s quickly explain what an “endpoint” is. Think of an endpoint as any device your employees use to connect to your business’s network. This could be a laptop, a desktop computer, a tablet, or even a smartphone.

If you’ve ever heard the term “hacker,” you might think of someone breaking into systems, stealing data, or wreaking havoc online. But what if we told you there’s a type of hacker that companies actually hire to break into their systems - legally and with full permission? Enter the white hat hacker.

If you've ever heard the term "packet sniffer" and pictured some kind of digital detective snooping through internet traffic, you're actually not that far off. A packet sniffer is a tool - usually software, sometimes hardware - that watches data as it travels across a network.

If you’ve ever wondered how typing a web address like “www.simplex-it.com” into your browser magically takes you to the right website, the answer lies with something called DNS. But what exactly is a DNS, and why is it important? Let’s break it down in simple terms.

Hey spreadsheet warriors! Got a habit of linking your Excel files to random stuff across the internet? Well, Microsoft just said: “Nope. Not anymore.” Starting October 2025, Excel will start blocking links to sketchy file types. Why?

If you’ve been researching Managed Service Providers, you’ve probably noticed a pattern. Most of us make the same promises, tailored IT services, complete coverage, exceptional support. At Simplex-IT, we want to show you how we’re not just another MSP. We’re not your standard MSP, we’re the IT partner you’ve been searching for.

When Is “Co-Managed” Not Really Co-Managed?  At Simplex-IT, we’ve built a reputation as one of the leaders in co-managed IT services, a model where internal IT teams and managed service providers actually work together as partners.