Managed Service Agreements…What’s Covered?
At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.
Our monthly IT agreements include ongoing maintenance and support without worrying about additional charges for every little thing. This means you can rely on our services to keep your systems running smoothly without the worry of unexpected costs.
At the same time, we understand that sometimes your business may require additional services beyond day-to-day operations. For these situations, we have a dedicated project team that will scope, quote, and manage those services separately. We'll communicate with you throughout the project process to ensure that everything stays transparent, and you only pay for the services you require.
At Simplex-IT, we believe that our relationship with you is the most important thing. That's why we never require long-term contracts. We want to earn your continued business by providing excellent service and support, not by forcing you to stay with us because of some fine print in a contract.
We understand that IT can be complicated, and that's why we have a Client Relations Director who is always available to answer any questions you may have about what is included in your monthly agreement or if you require additional services. We're here to provide you with the best IT solutions for your business so that you can focus on what you do best.
In summary, Simplex-IT believes in building strong and transparent relationships with our clients by providing customized IT solutions that meet their unique business needs. We offer monthly IT agreements that cover everything needed to maintain the status quo of your business operations, with a separate project team for additional services. We never require long-term contracts and believe that our relationship with you is the most important thing.
Here are some links to other Simplex-IT blogs that you may find helpful!
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