More Than IT Support-
A Partner That Shows Up
If your current IT support feels like a black hole of tickets, delays, and disconnected technicians, you’re not alone. At Simplex-IT, we do things differently. We act as a true partner—getting to know your business, proactively preventing issues, and delivering fast, accountable support when you need it. No escalations into the void. No starting over every time. Just a responsive team that shows up, takes ownership, and keeps your business moving.
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SERVICES
We offer a wide variety of services to fit your business needs.
Managed Services
Co-Managed Services
Silo-IT Services
CoMITs Services -
PRICING
We know that businesses looking for IT support often face a frustrating challenge: finding clear and upfront pricing information. Our new pricing page outlines the key differences between our services and we’ve also introduced a pricing calculator. This tool allows you to quickly estimate costs based on your specific requirements, helping you plan your IT budget with confidence. Visit Pricing For IT Services
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LEARNING CENTER
It’s your one-stop shop for every answer you need when it comes to working with an IT provider, or anything tech related. We have tons of content out there already, with plenty more on the way. If you love short form, fun, entertaining videos, interesting articles, and informative infographics, you are going to love this place. Check it out, and let us know what you think!
FAQs
What is a Managed Service Provider?
An MSP is a third-party company that a business can collaborate with to help manage part or all of the IT for a business, both locally (aka "on prem") or in the cloud.
What is Silo IT?
Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship.
How do you select the right MSP?
Hiring a Managed Service Provider (MSP) for your organization shouldn't be a hasty decision. Here are six important factors to keep in mind.
One of our clients recently shared how working with Simplex-IT helped them achieve a major milestone. Their team was collaborating with their cyber insurer to adjust their offerings and needed guidance to make the transition smooth. Simplex-IT provided the advice and products that enabled them to move forward confidently and successfully.
What our clients are saying.
“We
couldn’t be more pleased with the results! Kudos to the Simplex-IT team for giving us the advice and providing the products that have made this happen! We got a 100% rating by our cyber insurer and were told that “they’ve never seen anyone get a 100%” before!”-Ann Gross, IT Manager at Mennonite Mutual Insurance Company
Awards and Recognition
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This recognition highlights MSPs that go beyond technical expertise to lead with purpose, educate their clients and peers, and make lasting contributions to their communities. “These are not the biggest MSPs. They’re the ones making the biggest difference,” said Michael Siggins, president and publisher of The ChannelPro Network. “Our Top 20 list celebrates providers that lead with integrity, share knowledge freely, and are building businesses that create real value for clients and communities.”
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The Channel Futures MSP 501 award is the foremost accolade for managed service providers worldwide. Each year, thousands of IT firms from across the globe apply for this esteemed recognition. The competition is fierce, as companies are evaluated based on their technical talent, growth-oriented business models, and strategic partnerships with leading vendors and tech suppliers.
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Case Western Reserve University Weatherhead School of Management has once again bestowed the Weatherhead 100 award upon Simplex-IT. This annual accolade recognizes a select group of companies demonstrating exceptional standards of leadership, growth, and success in Northeast Ohio.
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The North America Spotlight Award in Community Leadership recognizes individuals who demonstrated outstanding service and impact through their passion, professionalism, commitment, and leadership in assisting the CompTIA as it advances the technology industry over the past 12 months.
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Serving as a celebration of the technology community in Greater Cleveland, this award honors companies and individuals who are excelling and helping grow the tech sector in our region.