Stop Losing Money to IT Downtime
Technology should help your business grow, not bring it to a halt. Every minute of IT downtime impacts productivity, delays projects, frustrates employees, and costs your business money. Whether it's network issues, email outages, system failures, or slow response times from your current provider, technology disruptions can quickly become expensive. At Simplex-IT, we offer:
24/7 monitoring
Proactive Maintenance
Cybersecurity Protection
Expert Support
Quick review. No pressure. Just clear answers.
How many of these apply to your business?
IT downtime is costing your business money
Employees sit idle while waiting on technical issues
Your current IT provider is always reacting, never preventing
You never know when the next outage will happen
Technology feels like a barrier instead of an advantage
If even one of these is true, your business is more at risk than you think.
Let’s find out where your business is exposed
We’ll show you what’s working and what to fix.
Want to learn more before taking the next step?
Here’s a simple way to understand your options, what fits, and what it typically costs.
Our Services
Managed Services
Best for:
Businesses without an internal IT team or with very limited support.
What it means:
We handle your IT environment end-to-end. That includes monitoring, support, security, backups, and ongoing improvements.
What you get:
Unlimited help desk support
Proactive monitoring and maintenance
Built-in security and backups
Strategic guidance (vCIO)
When this makes sense:
You don’t have internal IT
IT issues are slowing your team down
You want predictable costs and fewer surprises
Typical investment:
$150–$250 per user/month
Co-Managed Services
Best for:
Businesses that have internal IT but need extra support.
What you get:
Access to tools, systems, and automation
Help with projects, security, and overflow support
Strategic alignment and planning
What it means:
We work alongside your IT team by filling gaps, reducing workload, and strengthening security, without replacing them.
When this makes sense:
Your IT team is stretched thin
Security isn’t getting enough attention
You need additional expertise or bandwidth
Typical investment:
$60–$225 per user/month
Silo-IT Services
Best for:
Businesses that need help with specific IT issues.
What it means:
Instead of ongoing support, we step in to solve a defined problem such as improving security, upgrading systems, or fixing a specific issue.
What you get:
Targeted solutions for specific challenges
Project-based work (no long-term commitment required)
Access to expertise
When this makes sense:
You have a specific problem to solve
You’re not ready for ongoing services
You need expert help for a defined initiative
Typical investment:
Varies based on project scope
Want a more accurate price estimate?
Awards and Recognition
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This recognition highlights MSPs that go beyond technical expertise to lead with purpose, educate their clients and peers, and make lasting contributions to their communities. “These are not the biggest MSPs. They’re the ones making the biggest difference,” said Michael Siggins, president and publisher of The ChannelPro Network. “Our Top 20 list celebrates providers that lead with integrity, share knowledge freely, and are building businesses that create real value for clients and communities.”
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The Channel Futures MSP 501 award is the foremost accolade for managed service providers worldwide. Each year, thousands of IT firms from across the globe apply for this esteemed recognition. The competition is fierce, as companies are evaluated based on their technical talent, growth-oriented business models, and strategic partnerships with leading vendors and tech suppliers.
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Case Western Reserve University Weatherhead School of Management has once again bestowed the Weatherhead 100 award upon Simplex-IT. This annual accolade recognizes a select group of companies demonstrating exceptional standards of leadership, growth, and success in Northeast Ohio.
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The North America Spotlight Award in Community Leadership recognizes individuals who demonstrated outstanding service and impact through their passion, professionalism, commitment, and leadership in assisting the CompTIA as it advances the technology industry over the past 12 months.
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Serving as a celebration of the technology community in Greater Cleveland, this award honors companies and individuals who are excelling and helping grow the tech sector in our region.
FAQs
What is a Managed Service Provider?
An MSP is a third-party company that a business can collaborate with to help manage part or all of the IT for a business, both locally (aka "on prem") or in the cloud.
What is Silo IT?
Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship.
How do you select the right MSP?
Hiring a Managed Service Provider (MSP) for your organization shouldn't be a hasty decision. Here are six important factors to keep in mind.
Don’t see your question? Visit our learning center to learn more
Contact Us
Contact us to learn more about our services, schedule a call, or meet with our team.
Phone: 234-380-1277
We look forward to hearing from you.
