Our Learning Center Video Library is designed to provide answers to questions that we are most frequently asked. Since we have so many videos, we have separated them out into categories to help you navigate to the video that will best answer your questions. We also have a search feature on each page.
A data breach happens when someone accesses your sensitive information without permission like a digital break-in. In this video, we explain what a data breach is, how it happens, and why it's such a serious threat to your business.
Everybody knows AI is the next big thing, and it's huge. It's going to have a heavy impact on the job market. But are there examples in history that give us an idea of how things could play out? Turns out, yes. Let's talk about telephone operators and bank tellers.
Bloatware is the annoying software that comes pre-installed on new computers, phones, and tablets often without your permission. In this video, we break down what bloatware is, why it can slow down your device, and how to remove it for good.
In this video, we break down the basics of proxy servers, how they function, and why they’re important for online privacy and security. Whether you're an IT professional or just curious about internet infrastructure, this is a great place to start.
Windows 10 is officially reaching end of support on October 14, 2025. After that date, Microsoft will no longer provide security updates, patches, or support for any version of Windows 10. Continuing to use Windows 10 after the deadline exposes your business to major risks
USB-C is a small, oval-shaped port designed to replace older USB connections. For businesses and everyday users, that means fewer cables, faster charging, and smoother workflows. Whether you’re backing up data, running presentations, or just charging your phone, USB-C makes the process simpler and more efficient.
If you’ve ever plugged in a digital camera, printer, or external hard drive to your computer, you’ve probably used a USB connection. But what exactly is a USB, and why has it become such an essential part of our modern tech lives?
In this video, we break down Rich Communication Services (RCS), the modern evolution of text messaging that’s changing the way we communicate. Whether you're a curious smartphone user or a business owner looking to upgrade customer engagement, this guide is for you.
Is Windows 11 running slow? Wondering how to speed it up or what bloatware to remove? This video is your complete Windows 11 Performance Guide, we’ll walk you through how to uninstall unnecessary apps, fix slow performance, and optimize your PC for speed and reliability.
MSPs, you know the pain. New tech that promises simplicity but delivers setup marathons and firmware purgatory. Not this time. We got our hands on the Microsoft Windows 365 Link and were fully expecting the usual frustrations. But to our surprise? It. Just. Worked.
Thinking about co-managed IT but not sure where to start? This video breaks down what to look for in a co-managed provider and how to tell if your business is truly ready for one. We’ll cover what co-managed IT really means, how to know if your internal IT team could use backup or added expertise, and more!
Simplex-IT just turned 18, and we celebrated the milestone in style at our favorite spot, Quarter Up Arcade Bar! From drink tickets and tasty appetizers to classic games and great conversations, this year’s birthday bash was one for the books. Huge thanks to the awesome Quarter Up staff and everyone who came out to celebrate with us!
Ever wonder what a domain name really is and why it’s such a big deal? In this video, we explain domain names in simple, relatable terms. You’ll learn what they do, why they’re important, and how to choose one that strengthens your business's online presence.
Printers are essential in every office, but fixing them can feel impossible. Why are printers so hard to deal with? In this video, we break down the reasons printers often cause frustration. Printers may be complicated, but with a little extra care, you can avoid many common issues and keep things running smoothly.
Wondering why your PC won’t upgrade to Windows 11or if it even can? In this video, we walk you through exactly how to check your computer's compatibility using Microsoft’s PC Health Check tool. Plus, we explain common issues like unsupported processors, missing TPM 2.0, Secure Boot problems, and more.
A browser is software that’s used to access the internet. The most popular web browsers are Chrome, Firefox, Safari, Internet Explorer, and Edge Ever wondered what a browser actually is and why it matters? In this video, we break down the basics of internet browsers and which one might be best for you.
We just hit 1,000 subscribers. Thank you to everyone that has helped us reach this milestone! In this special video, we’re taking you behind the scenes at Simplex-IT to show you how we plan, film, and produce our IT educational content.
Think hitting "delete" means your files are gone forever? Not quite. In this video, we break down what really happens when you delete data, both on your local devices and in the cloud. If you’re storing personal or business data, understanding the truth behind file deletion is essential.
Ever wonder what a data server actually does, or if you need one? A data server is like a digital file cabinet that stores and shares your most important information, customer records, financial data, inventory, and more. Servers make sure everyone has access to what they need, when they need it.
If you've ever heard the term "network" and felt your eyes start to glaze over, you're not alone! But understanding what a network is doesn't have to be complicated. At its core, a network is just two or more computers (or other electronic devices) connected together so they can share resources
In this video, we break down what the term "black hat" means in cybersecurity. These are hackers who break into systems for personal gain or to cause damage, very different from white hats who work to protect you.
Ever wonder how websites are built? At the core of nearly every page you visit is HTML—Hypertext Markup Language. It’s the essential code that gives structure and meaning to web content. Whether you’re brand new to web development or just curious about how websites work, this video is the perfect place to start.
Cyberbullying isn’t just a problem for teenagers it can happen in professional environments, too. In this video, we break down what workplace cyberbullying is, how to recognize it, and what employers and employees can do to prevent it.
Not all firewalls are created equal! A border firewall (or perimeter firewall) is your business’s first line of defense against cyber threats, stopping malicious traffic before it reaches your internal network. But how is it different from other firewalls?
SQL Injection (SQLI) is a dangerous cyberattack where hackers manipulate your website’s database to steal sensitive data. Imagine someone slipping a fake document into your filing system, tricking you into revealing confidential information—that’s exactly what SQLI does in the digital world.
USB 2.0 and USB 3.0 are two versions of the Universal Serial Bus (USB) standard that differ significantly in performance, power, and overall functionality. Understanding the nuances between these two standards can help you make better decisions when purchasing or using devices that require USB connections.
When talking about IT infrastructure, we often use the terms active and passive but what do they actually mean? Active components are dynamic, requiring power to process, manage, or transmit data. They actively control, monitor, or secure IT environments. Here are some common examples:
Operational Technology (OT) is the hardware and software that control physical devices and processes within a business. From manufacturing robots to utility control systems and medical devices, OT is what keeps industries running smoothly. How is OT Different from IT?
Running a business today means juggling a lot of responsibilities, and one of the most critical yet often overlooked areas is IT. Whether you’re trying to manage your network, keep your data secure, or simply ensure that your computers are running smoothly, it can be a challenge, especially if you don’t have a dedicated IT team.
Before we dive into the difference, it’s important to understand what we mean by a "vulnerability." In the world of IT, a vulnerability is like a weak spot in your business’s technology – a flaw that hackers could potentially use to break in and cause damage.
