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How Are Employees Using AI in Your Business?
article7, Managed Services Bob Coppedge 10/20/26 article7, Managed Services Bob Coppedge 10/20/26

How Are Employees Using AI in Your Business?

Learn how to assess AI use across your business, identify risks and opportunities, and build an AI map that gives leadership a clearer starting point.

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How to Know If Your Business Is Behind on AI
Article7, Managed Services Bob Coppedge 10/13/26 Article7, Managed Services Bob Coppedge 10/13/26

How to Know If Your Business Is Behind on AI

Wondering if your business is behind on AI? Ask these five questions to understand AI usage, risks, ownership, business goals, and success.

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Ohio TechCred 2027: New Rules for Employer Training
Article7, General Technology Bob Coppedge 10/1/26 Article7, General Technology Bob Coppedge 10/1/26

Ohio TechCred 2027: New Rules for Employer Training

Ohio's TechCred program is returning with updated rules, reduced reimbursements, and stricter eligibility requirements. Learn what Ohio business leaders need to know before planning employee training in 2027.

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Big Microsoft 365 Changes in June: Will Your Business Pay More?
Article7, General Technology Bob Coppedge 4/23/26 Article7, General Technology Bob Coppedge 4/23/26

Big Microsoft 365 Changes in June: Will Your Business Pay More?

There's a major shift coming to Microsoft 365 this June, and small to medium businesses who rely on the platform for daily operations shouldn't ignore it. Microsoft has already outlined that new capabilities, particularly in device and endpoint management, will be added to core Microsoft 365 plans like E3 and E5.

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Is AI Actually Intelligent? A Surprising Lesson from Pigeons
Article7, General Technology Bob Coppedge 3/31/26 Article7, General Technology Bob Coppedge 3/31/26

Is AI Actually Intelligent? A Surprising Lesson from Pigeons

So, you think your AI is smart? Your algorithm? Your fancy diagnostic tool? Well, let me introduce you to the real genius of medical diagnostics: Pigeons. Yes. Actual pigeons. Not metaphorical pigeons. Not a startup named “Pigeon.” Feathered, cooing, bread-stealing pigeons.

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Why MSP Is Still the Right Term (Even as the IT Industry Invents New Ones)
Managed Services, Article7 Bob Coppedge 12/2/25 Managed Services, Article7 Bob Coppedge 12/2/25

Why MSP Is Still the Right Term (Even as the IT Industry Invents New Ones)

 Hello everyone, this is Bob Coppedge, CEO of your favorite MSP, Simplex-IT. Today, I want to talk about something that's been annoying me for some time in our industry - the never-ending rebranding of the term "MSP."

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Outsourced IT Support: The Biggest Challenges and How to Prevent Them
Managed Services, Article7 Bob Coppedge 11/18/25 Managed Services, Article7 Bob Coppedge 11/18/25

Outsourced IT Support: The Biggest Challenges and How to Prevent Them

Outsourcing IT sounds pretty appealing on paper. You get expert support, you don’t have to manage the tech yourself, and often, it looks like you’re saving money compared to building a full in-house team. And honestly, for a lot of businesses, outsourcing IT is a smart move.

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