Well ask yourself this: are you a telephone operator or a bank teller?Everybody knows AI is the next big thing, and it's huge. It's going to have a heavy impact on the job market. But are there examples in history that give us an idea of how things could play out? Turns out, yes. Let's talk about telephone operators and bank tellers.

Have you ever bought a brand-new computer or phone, only to find it already packed with apps and programs you never asked for? That’s bloatware - extra software that comes pre-installed on a device, often taking up space and slowing things down.

Windows 10 will reach the end of support on October 14, 2025. That means Microsoft will no longer provide security updates, patches, or support for any version of Windows 10. But what does that mean for you?  

A proxy server acts as an intermediary between a user's device and the internet, facilitating requests and responses between the two. When you access a website through a proxy server, your request is routed to the proxy, which then forwards it to the target website.

You’ve probably heard people talk about USB-C. Maybe it comes up while charging your phone, plugging in your laptop, or connecting a device to your monitor. But what actually is USB-C, and why does everyone seem to be switching to it?

When was the last time you opened Notepad and thought, “I wish I could make this text bold or add a heading”? Probably never, right? But Microsoft is quietly giving Notepad a little upgrade that could make a surprising difference.

If you’ve ever plugged in a digital camera, printer, or external hard drive to your computer, you’ve probably used a USB connection. But what exactly is a USB, and why has it become such an essential part of our modern tech lives?

RCS, or Rich Communication Services, is the next generation of text messaging technology designed to replace traditional SMS (Short Message Service). RCS takes that basic text experience and transforms it into something much closer to what you might get with apps like WhatsApp or iMessage.

Windows 11 is sleek and modern, but it also comes with pre-installed apps (bloatware) and background processes that can slow it down. If your system feels sluggish, don’t worry - we’ll cover what to uninstall and how to speed up Windows 11 to get the best performance.

We’ve got some exciting news to share, Simplex-IT is officially a Small Business Partner of the Cleveland Cavaliers! This partnership comes through Eleven Sports Media’s new Small Business Partner Program, and we couldn’t be more thrilled.

As an MSP, we’ve seen our fair share of “simple” devices that come with 47 steps, a firmware update, and a prayer. And we’ve been following the unusually low-hype talk about the Microsoft Link device since around the beginning of the year. We placed an order for it. So yesterday, when I finally received it?

Many businesses are starting to explore co-managed IT, but it can be hard to know exactly when it's the right move. So how do you know if your organization needs a co-managed provider? The answer often starts when you recognize that your internal IT team could use a boost, either in expertise, manpower, or both.

When you’re trying to protect your business, what could possibly go wrong by downloading antivirus software? More than you might think. If you’re not careful, that “antivirus” might be the threat.

When you think about how to find something on the internet, a domain name is often where it all starts. But what exactly is a domain name, and why is it so important? Let’s break it down in simple terms.

Printers are like the "problem children" of office technology. Everyone uses them, but when they stop working, they can drive you up the wall. Why is that? For starters, printers have a lot going on. Think about what a printer does. It connects to your computer, phone, or network.

Windows 11 has been out for a while now, and if you’re still running Windows 10, you might be wondering: Can my PC handle the upgrade? Or worse, Why won’t my PC upgrade? Before you shake your fist at Microsoft, let’s break down how to check your PC’s compatibility and what might be holding it back.

Have you ever found yourself staring at a blank PowerPoint slide? Trying to figure out how to turn a pile of notes into something that looks half decent? Maybe you’ve got a well-written Word document but no idea how to turn it into a presentation that’s clear, professional, and visually engaging? Good news! Microsoft has just made that problem a lot easier to solve.

A browser is software that you use to access the internet. Think of it as a bridge that connects you to the vast amount of information stored on websites all over the world. Without a browser, your device wouldn't know how to display web pages or help you navigate the online world.

Have you ever wondered what the workplace of the near future looks like? Surprise. It’s already here. And it’s powered by Generative AI. You’ve probably heard the term thrown around. It’s not just tech jargon or a passing trend.

We’ve all done it: clicked "delete" and assumed our data is gone for good. But, in reality, deleting data—whether from your computer or the cloud—isn’t always as simple as pressing a button. Let's dive into what really happens when you hit delete and why understanding it matters.