We’ve got some exciting news to share. Simplex-IT has been named one of ChannelPro Network’s Top 20 Managed Service Providers for 2025. ChannelPro’s Top 20 recognizes the MSPs making the biggest difference.

Let’s talk about Shadow AI. No, it’s not a cool new Marvel villain - it’s the AI your employees are using without telling you. Think ChatGPT, Claude, or whatever shiny tool they found on Reddit last week. If it’s not sanctioned, not secured, and not monitored, congratulations - you’ve got Shadow AI.

Ah, the 1990s. A time of dial-up internet, floppy disks, and - wait for it - ERP systems that promised to revolutionize business. Spoiler alert: they didn’t. In fact, up to 60% of ERP implementations failed. Why?

If you’ve ever typed a website name into your browser’s address bar, you’ve used a URL. For business owners, URLs are more than just addresses; they’re opportunities. A clear, memorable URL can make your website easier to find and navigate, helping you attract and retain customers.

Whether you’re running a growing business or just getting started, managing your Microsoft licenses might feel a bit like trying to read a foreign language. What’s a license?

In today's rapidly evolving technological landscape, Artificial Intelligence (AI) has become integral to various organizational operations. As AI tools, especially generative models like ChatGPT, become more accessible, it's imperative for organizations to establish clear guidelines

A data breach is essentially someone sneaking into your digital world and taking your information without permission. It can lead to financial loss, legal trouble, and damage to your business’s reputation. But by staying informed and taking proactive steps, you can protect your business and reduce the chances of becoming a victim.

Well ask yourself this: are you a telephone operator or a bank teller?Everybody knows AI is the next big thing, and it's huge. It's going to have a heavy impact on the job market. But are there examples in history that give us an idea of how things could play out? Turns out, yes. Let's talk about telephone operators and bank tellers.

Have you ever bought a brand-new computer or phone, only to find it already packed with apps and programs you never asked for? That’s bloatware - extra software that comes pre-installed on a device, often taking up space and slowing things down.

Windows 10 will reach the end of support on October 14, 2025. That means Microsoft will no longer provide security updates, patches, or support for any version of Windows 10. But what does that mean for you?  

A proxy server acts as an intermediary between a user's device and the internet, facilitating requests and responses between the two. When you access a website through a proxy server, your request is routed to the proxy, which then forwards it to the target website.

You’ve probably heard people talk about USB-C. Maybe it comes up while charging your phone, plugging in your laptop, or connecting a device to your monitor. But what actually is USB-C, and why does everyone seem to be switching to it?

When was the last time you opened Notepad and thought, “I wish I could make this text bold or add a heading”? Probably never, right? But Microsoft is quietly giving Notepad a little upgrade that could make a surprising difference.

If you’ve ever plugged in a digital camera, printer, or external hard drive to your computer, you’ve probably used a USB connection. But what exactly is a USB, and why has it become such an essential part of our modern tech lives?

RCS, or Rich Communication Services, is the next generation of text messaging technology designed to replace traditional SMS (Short Message Service). RCS takes that basic text experience and transforms it into something much closer to what you might get with apps like WhatsApp or iMessage.

Windows 11 is sleek and modern, but it also comes with pre-installed apps (bloatware) and background processes that can slow it down. If your system feels sluggish, don’t worry - we’ll cover what to uninstall and how to speed up Windows 11 to get the best performance.

We’ve got some exciting news to share, Simplex-IT is officially a Small Business Partner of the Cleveland Cavaliers! This partnership comes through Eleven Sports Media’s new Small Business Partner Program, and we couldn’t be more thrilled.

As an MSP, we’ve seen our fair share of “simple” devices that come with 47 steps, a firmware update, and a prayer. And we’ve been following the unusually low-hype talk about the Microsoft Link device since around the beginning of the year. We placed an order for it. So yesterday, when I finally received it?

Many businesses are starting to explore co-managed IT, but it can be hard to know exactly when it's the right move. So how do you know if your organization needs a co-managed provider? The answer often starts when you recognize that your internal IT team could use a boost, either in expertise, manpower, or both.

When you’re trying to protect your business, what could possibly go wrong by downloading antivirus software? More than you might think. If you’re not careful, that “antivirus” might be the threat.