If you’ve ever heard someone mention “The Great Paperless Society,” you might picture a futuristic world where filing cabinets are empty, printers are collecting dust, and every document lives in the cloud. And honestly, that’s not too far off from the goal.

If you’ve ever taken an online course, done workplace training on your computer, or logged into a portal for tutorials, chances are you’ve already used a Learning Management System - or LMS for short.

If you’ve ever opened the Adobe Creative Cloud menu, it probably felt like staring at the world’s most complicated buffet. Photoshop, Illustrator, Acrobat, Premiere, InDesign, After Effects - so many tools, icons, and half of them sound like they do the same thing. So, what’s the difference?

At first glance, those terms sound like the same thing, but they’re not. And understanding the difference can help you make smarter decisions the next time you’re looking at computers. So why the confusion? Mostly because you almost always buy them together. But they’re separate things.

When people hear terms like firmware and software, it’s easy to assume they’re pretty much the same thing. After all, they both involve technology running behind the scenes. But while they sound similar, they serve very different purposes in your devices.

If you’ve ever used a computer, smartphone, or tablet - and let’s face it, you have - you’ve used software. And even if you don’t consider yourself much of a tech person, you’re interacting with software pretty much every day. But what actually is software?

Broadband is high-speed internet. It’s the way data travels to your home or business, allowing you to stream movies, play games, download files, or hop on video calls without constant buffering or delays.

If you’ve ever wondered how typing a web address like “www.simplex-it.com” into your browser magically takes you to the right website, the answer lies with something called DNS. But what exactly is a DNS, and why is it important? Let’s break it down in simple terms.

When distinguishing between servers and desktop PCs, it's essential to understand their unique roles, hardware configurations, and software environments. While both servers and desktop PCs are integral to computing environments, they are optimized for different purposes.

Ah, the 1990s. A time of dial-up internet, floppy disks, and - wait for it - ERP systems that promised to revolutionize business. Spoiler alert: they didn’t. In fact, up to 60% of ERP implementations failed. Why?

If you’ve ever typed a website name into your browser’s address bar, you’ve used a URL. For business owners, URLs are more than just addresses; they’re opportunities. A clear, memorable URL can make your website easier to find and navigate, helping you attract and retain customers.

Well ask yourself this: are you a telephone operator or a bank teller?Everybody knows AI is the next big thing, and it's huge. It's going to have a heavy impact on the job market. But are there examples in history that give us an idea of how things could play out? Turns out, yes. Let's talk about telephone operators and bank tellers.

Have you ever bought a brand-new computer or phone, only to find it already packed with apps and programs you never asked for? That’s bloatware - extra software that comes pre-installed on a device, often taking up space and slowing things down.

Windows 10 will reach the end of support on October 14, 2025. That means Microsoft will no longer provide security updates, patches, or support for any version of Windows 10. But what does that mean for you?  

A proxy server acts as an intermediary between a user's device and the internet, facilitating requests and responses between the two. When you access a website through a proxy server, your request is routed to the proxy, which then forwards it to the target website.

You’ve probably heard people talk about USB-C. Maybe it comes up while charging your phone, plugging in your laptop, or connecting a device to your monitor. But what actually is USB-C, and why does everyone seem to be switching to it?

If you’ve ever plugged in a digital camera, printer, or external hard drive to your computer, you’ve probably used a USB connection. But what exactly is a USB, and why has it become such an essential part of our modern tech lives?

RCS, or Rich Communication Services, is the next generation of text messaging technology designed to replace traditional SMS (Short Message Service). RCS takes that basic text experience and transforms it into something much closer to what you might get with apps like WhatsApp or iMessage.

As an MSP, we’ve seen our fair share of “simple” devices that come with 47 steps, a firmware update, and a prayer. And we’ve been following the unusually low-hype talk about the Microsoft Link device since around the beginning of the year. We placed an order for it. So yesterday, when I finally received it?

When you think about how to find something on the internet, a domain name is often where it all starts. But what exactly is a domain name, and why is it so important? Let’s break it down in simple terms.